Refund policy

Due to the nature of our products and for hygiene reasons, all sales are final and non-refundable.

However, your satisfaction truly matters to us. If your order arrives damaged, incorrect, or if you experience any issue with your purchase, please contact us and we’ll do our best to help and make things right as quickly as possible.  

If a return is approved, customers may be responsible for return shipping costs unless the issue was caused by our side.

If a refund request is approved, the refund will be issued to the original payment method used for the purchase whenever possible.

Depending on the payment provider or bank, processing times may vary.